Responsible Gaming at hibazie
hibazie is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming programme gives you full control over how you play — from deposit limits and session timers to full self-exclusion.
Our Promise
Our Commitment to Safe Play
At hibazie, gambling is meant to be an entertaining pastime — never a source of financial stress or personal harm. We have built our responsible gaming framework around six core commitments that protect every player on our platform.
Player Safety First
Every feature, game, and promotion on hibazie is designed with player welfare at its core. We continuously review our platform to ensure that entertainment never tips into exploitation.
Strict Age Verification
hibazie enforces a minimum age of 18 years for all players. We use multiple verification methods to prevent underage access and take any breach of this requirement extremely seriously.
Practical Control Tools
We give every hibazie account holder access to a full suite of self-management tools — deposit limits, loss limits, session time caps, cooling-off periods, and complete self-exclusion options.
Protection from Minors
We urge all adult players who share devices with children or teenagers to use device-level parental control software to prevent minors from accessing hibazie.net or any other gambling website.
Transparent Game Odds
All games on hibazie operate with certified Return to Player (RTP) rates. We publish RTP information so players can make informed decisions about the games they choose to play.
Ongoing Support
Our support team is trained in responsible gaming. If you reach out about a gambling concern — for yourself or someone you care about — we will respond with empathy, discretion, and practical guidance.
Age Policy
Age Restriction & Verification
hibazie is strictly an adults-only platform. You must be 18 years of age or older to register an account, place a bet, or play any game on hibazie.net. This requirement applies to all players across Bangladesh, regardless of local custom or personal circumstance.
During the registration process, you are required to confirm that you are 18 or older. hibazie may request documentary proof of your age at any point — this typically takes the form of your Bangladesh National Identity Card (NID) or a valid passport. Until age verification is complete, withdrawal of winnings may be withheld in accordance with our Terms & Conditions.
If hibazie discovers that a player has provided false information to circumvent the age restriction, the account will be immediately closed, all funds will be reviewed in line with applicable rules, and the matter may be referred to the relevant authorities. hibazie takes the protection of minors with the utmost seriousness.
If you share your device with children or teenagers, we strongly recommend installing parental control software to block access to gambling websites. Tools such as Net Nanny, Kaspersky Safe Kids, and built-in device parental controls on Android and iOS can all be configured to restrict access to hibazie.net and similar platforms.
Take Control
Player Protection Tools
hibazie provides every registered player with a set of self-management tools designed to keep gambling fun, affordable, and within your chosen limits. These tools are available directly through your account settings and take effect immediately upon activation.
Deposit Limits
Set a maximum amount you can deposit into your hibazie account on a daily, weekly, or monthly basis. Once the limit is reached, further deposits are blocked until the period resets. Reducing your limit takes effect immediately; increasing it applies only after a 24-hour cooling-off period.
Available NowLoss Limits
Define the maximum amount you are comfortable losing within a set period. When your net loss reaches that threshold, your account is automatically restricted from further wagering until the period resets. This tool helps you stay in control of your bankroll at all times.
Instant EffectSession Time Limits
Set a maximum duration for each gaming session. When the time limit is reached, hibazie will display a clear notification and, if you choose, automatically log you out. You can also enable periodic session-time reminders that appear during active play.
Fully CustomisableCooling-Off Period
Take a short break from gambling without committing to full self-exclusion. A cooling-off period locks your account for a period of your choosing — from 24 hours up to 6 weeks. During this period you cannot log in, deposit, or place bets. It cannot be cancelled early once activated.
Temporary BreakWager Limits
In addition to deposit and loss controls, you can set a cap on the total amount you wager per session or per day. This is particularly useful for players who enjoy high-frequency betting on cricket or slots but want to keep total stake exposure in check.
Per-Session ControlReality Check Alerts
Enable periodic pop-up reminders that appear at intervals you specify — every 30 minutes, every hour, or every 2 hours — showing you how long you have been playing and how much you have wagered in the current session. A simple nudge to stay grounded.
Reminder ToolAccount Activity History
View a full, transparent record of every deposit, withdrawal, bet, and win on your hibazie account. Your activity history is always accessible from your account dashboard so you can track your gambling behaviour and make informed decisions.
Full TransparencyAll player protection tools are accessible under Account Settings → Responsible Gaming after logging in to hibazie. Changes to limits that reduce your spending cap take effect instantly. Changes that increase a limit — or deactivate a cooling-off period — require a mandatory waiting period to prevent impulsive decisions made during a losing streak.
Serious Protection
Self-Exclusion Programme
Self-exclusion is the most powerful tool available to players who feel that gambling has become a problem. When you self-exclude on hibazie, your account is locked and you are prevented from creating new accounts for the duration of the exclusion period. hibazie treats self-exclusion requests with the highest priority and greatest respect.
Exclusion Duration Options
hibazie offers the following self-exclusion periods. Once activated, the exclusion period cannot be shortened or cancelled — this is a deliberate safeguard to protect you during a vulnerable period:
- 6 Months — A medium-term break for players who need meaningful time away from gambling.
- 1 Year — A full year of account lockdown with no access to hibazie.net.
- 3 Years — An extended exclusion for players dealing with more significant gambling-related difficulties.
- Permanent (Lifetime) — A permanent, irrevocable exclusion from the hibazie platform. This option is available to any player and, once applied, cannot be reversed.
How to Request Self-Exclusion
- Log in to your hibazie account and navigate to Account Settings → Responsible Gaming → Self-Exclusion.
- Select your preferred exclusion period from the available options (6 months, 1 year, 3 years, or permanent).
- Confirm your request. You will be asked to confirm your decision twice to prevent accidental activation.
- Immediate lockdown. Your account is locked instantly. You will receive a confirmation email to your registered address.
- Alternatively, email us at [email protected] with the subject "Self-Exclusion Request" if you are unable to access your account settings. We will action your request within 24 hours.
What Happens During Self-Exclusion
During an active self-exclusion period, the following restrictions apply to your hibazie account:
- You cannot log in to your account under any circumstances.
- You cannot create a new hibazie account using the same personal details.
- You will not receive any promotional emails, bonus offers, or marketing communications from hibazie.
- Any pending withdrawals of genuine funds will be processed to your registered payment method. Please contact support if you need assistance with this.
- Your responsible gaming data (exclusion records) will be retained for a minimum of 5 years in compliance with our data retention policy.
Self-exclusion on hibazie applies only to the hibazie.net platform. We strongly encourage you to also register with national and international self-exclusion schemes and to use blocking software such as Gamban or Betfilter to prevent access to all gambling websites, not just hibazie. Addressing problem gambling often requires a comprehensive approach that goes beyond a single platform's tools.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. The following signs may indicate that gambling is no longer a recreational activity and has begun to cause harm. Recognising these signs early is the first step toward regaining control.
If you recognise several of the signs above in your own behaviour, it is important to know that problem gambling is a recognised condition that responds well to support and treatment. Reaching out is a sign of strength, not weakness. hibazie's support team at [email protected] can discuss your options and point you toward professional resources available in Bangladesh.
Honest Reflection
Self-Assessment Checklist
The following questions are designed to help you reflect on your gambling behaviour honestly. There are no right or wrong answers — this checklist is for your personal use only. If you answer "yes" to three or more questions, we encourage you to use hibazie's player protection tools or contact our support team for a confidential conversation.
Have you ever spent more money gambling than you originally intended when you started a session?
Have you ever felt the need to return to gambling the day after a loss in order to try to recover the money you lost?
Have you ever borrowed money, sold something, or gone without paying a bill in order to have funds available for gambling?
Have you ever hidden your gambling activity — including the amount of time or money involved — from people close to you?
Has gambling ever caused you to neglect work, study, family responsibilities, or important personal commitments?
Do you find yourself thinking about gambling frequently — planning your next session or reliving past wins and losses — even when you are not actively playing?
Have you ever used gambling as a way to escape from stress, anxiety, loneliness, boredom, or other difficult feelings?
Have you tried to stop or reduce your gambling on your own but found it difficult or impossible to stick to that decision?
If three or more of these questions resonate with you, we strongly encourage you to take immediate action. Log in to your hibazie account and activate a deposit limit or cooling-off period right now, before your next session. You can also contact us at [email protected] to discuss self-exclusion or to receive referrals to professional counselling services available across Bangladesh, including in Dhaka, Chittagong, Sylhet, and Khulna.
Support Resources
Getting Help & Support
Seeking help for a gambling problem is a courageous step. hibazie actively supports players who reach out and will never judge or penalise you for requesting assistance. Below are the ways you can get help, both through hibazie and through independent support resources.
Contact hibazie Support
Our responsible gaming support team is available around the clock. Send an email to [email protected] with the subject line "Responsible Gaming Help" and one of our trained team members will respond confidentially within a few hours. We can assist with activating limits, processing self-exclusion, discussing your options, and pointing you toward further resources.
Professional Counselling
Problem gambling is a behavioural condition and responds well to professional cognitive behavioural therapy (CBT) and counselling. We encourage players who are struggling to seek support from a qualified mental health professional. Hospitals and mental health clinics in Dhaka, Chittagong, Rajshahi, Sylhet, and Khulna all offer counselling services. Your GP or a local health centre can provide a referral.
Talk to Someone You Trust
Sharing your concerns with a trusted friend, family member, or colleague can be an important first step. Many people dealing with problem gambling find that talking openly about it reduces the shame and isolation that can make the condition worse. You do not need to handle this alone — and the people closest to you may already be aware that something is wrong and will welcome the conversation.
Blocking Software
Gambling blocking software prevents access to online gambling websites at the device or network level, making it much harder to gamble impulsively even during moments of weakness. Tools such as Gamban (device-level), Betfilter, and GamStop (UK-based but useful internationally) can be installed on your phone, tablet, or computer. Many players find that combining hibazie's self-exclusion with blocking software provides a much stronger barrier against relapse.
Financial Guidance
Problem gambling frequently results in financial difficulty. If you are dealing with debt, unpaid bills, or financial stress as a result of gambling, speaking to a financial counsellor can help you create a realistic plan to stabilise your situation. Banks in Bangladesh — including Sonali Bank, BRAC Bank, Dutch-Bangla Bank, and City Bank — offer financial advisory services. Addressing the financial consequences of problem gambling is an important part of recovery alongside addressing the behaviour itself.
Your Role
Player Responsibilities
Responsible gaming is a shared effort between hibazie and each individual player. While hibazie provides tools, safeguards, and support, players also carry a set of responsibilities to ensure that gambling remains safe and enjoyable for themselves and those around them.
Gambling as Entertainment, Not Income
It is important to approach gambling at hibazie strictly as a form of entertainment with an associated cost — much like going to a cinema or watching a cricket match at a stadium. The house edge built into every casino game and the margin built into every sports betting market means that, over time, the odds favour the operator. Please never gamble with money you cannot afford to lose, and never rely on gambling as a source of regular income.
Setting a Personal Budget
Before each gambling session, decide in advance the maximum amount you are willing to spend. Treat this amount as your entertainment budget for the session. If you reach your limit, stop — regardless of whether you are ahead or behind. Using hibazie's deposit limit and loss limit tools makes it easier to enforce your personal budget automatically without relying entirely on willpower in the moment.
Playing Sober and Alert
Avoid gambling when you are under the influence of alcohol or other substances, when you are extremely tired, or when you are in a highly emotional state following a stressful event. These conditions impair judgement and are frequently associated with larger-than-intended losses. The best gambling sessions happen when you are calm, clear-headed, and fully in control of your decisions.
Keeping Your Account Secure
Your hibazie account is registered to you as an adult individual. You are responsible for keeping your login credentials secure and for ensuring that no other person — including family members or friends — uses your account. If you have any reason to believe your account has been accessed by a minor or by someone without your permission, contact hibazie support immediately.
Updating Your Personal Limits Responsibly
hibazie's responsible gaming tools include built-in cooling-off periods before limit increases take effect. Please use this time genuinely — do not request an increase during a session when you are frustrated by losses. Limits are most effective when they are set calmly and in advance, not adjusted reactively during play.
Do set a budget before you play. Do use deposit and time limits. Do take regular breaks. Do reach out if gambling stops being fun.
Don't chase losses. Don't gamble under stress or while drinking. Don't borrow money to gamble. Don't hide your gambling from people you trust.
Play Smart
Enjoy hibazie — Always Within Your Limits
Now that you are familiar with hibazie's responsible gaming tools and commitments, you can enjoy everything our platform has to offer with full confidence and control. From BPL cricket betting markets to hundreds of slots and live casino tables — play smart, play safely, and have fun.